service

Build trust:
Factory audit are welcome for all of the current and potential customers. Seeing is believing!Quote:
Generally, COS will quote in 48 hours.

Communication:
COS will reply every inquire in 24 hours. The answer is precise and responsible.

Sample:
Samples will be sent free of charge, customer is requested to pay the courier fee. Current sample is for review only.

Principle for the tooling that customer pay the cost:
The tooling is of sole and full property of customer and COS maintain the tooling all over the tooling life cycle. We undertake to use them only for order coming from customer. Customer can order at anytime and has right to return back the tooling.

Shipping:
The general terms is FOB China, CIF named discharges port, it is negotiable by two sides, once the a deal is concluded, a shipping forwarder for a buyer is acceptable through negotiation of both parties.
If be required, we can also arrange courier (FEDEX, UPS, DHL, TNT), air and ocean shipping for customer.

Payment:
Mold charge-50% T/T when order, balance 50% after confirmation of sample.
Production charge-50% at confirmation of samples and balance at sight of the fax-copy of B/L.

Package:
Customer’s OEM brand is welcome; we can also supply barcode label.